Before and After

Question: I heard you on the radio talking about the car that was test driven eight times after being repaired at another place and the vehicle still was not correct. There must have been some time that passed after the repair. How did you get the Insurance Company to pay for the repair when they already paid once before and a...
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Today there is a lot of talk in the trade magazines about aluminum and how difficult it is to repair. It is different from steel, but it can be repaired with the proper training and equipment. What is much more uncommon is straightening aluminum sheet panels. Most boat owners when getting damage estimates have told me it was recommended to...
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I’ll call them “Jack & Jill”; they were the cutest young couple. I would guess they were about 20 years old, plus or minus. They were recently married and had just started to make a life together. Unfortunately one of their first lessons was to experience a motor vehicle collision…leading to a life style completely different than they had planned. They...
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The caller said, “I knocked the nose off my Jet Ski.  I already did the hard work.  All I need is a price for a little finish sanding and paint work.”  Often the work an amateur does is presented to be the hard part.  The work the shop needs to complete the job is often trivialized. Unfortunately for the inexperienced...
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Driving in rain, especially when streets are flooded, can cause conditions to be more hazardous. Still, many people risk their safety and the safety of drivers nearby by not following the Basic Speed Rule.  The U.S. Department of Transportation, National Highway Traffic Safety Administration, defines the Basic Speed Rule: The Basic Speed rule requires vehicle operators to drive at a...
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